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Return & Exchange Policy

DPAC permits the return or exchange of purchased tickets, which must be in good condition, for a full refund if they were incorrectly issued or due to unforeseen errors by our establishment, without prejudice. Soiled, damaged, lost or stolen tickets are not replaceable. Returns for any other reasons except the above mentioned will not be entertained. 

However, tickets may be exchanged for a different schedule of the same show depending on the availability at least 24 hours prior to the performance. An administrative fee of MYR 5.00 per ticket will be charged.